1. Who we are
Vantage Advisory SL (“Vantage Marbella”, “Vantage”, “we”, “us” or “our”) is responsible for the processing of personal data collected through this website and through our communications with clients and prospective clients.
Company: Vantage Advisory SL
Registered office: Avenida del Prado s/n, Nueva Andalucía, Marbella, Málaga, Spain
Website: vantagemarbella.com
Email: info@vantagemarbella.com
Telephone: +34 692 892 886
Vantage Advisory SL is registered in the Commercial Registry of Málaga under registration sheet MA198580.
2. What personal data we collect
When you contact us through our website, by email, telephone, WhatsApp or another communication channel, we may collect information such as your name, surname, email address, telephone number, country or country code, property requirements, comments and other information you choose to provide.
When you use our website, certain technical information may also be processed, including IP address, browser and device information, website activity and cookie information.
If you become a client or become involved in a property transaction, we may also need to process additional identification, financial, transactional or due-diligence information where required to provide our services or comply with applicable law.
3. Why we use your information
We process personal data in order to respond to enquiries, provide requested property information, understand your property requirements, arrange property viewings, provide real-estate advisory and brokerage services, communicate with you regarding potential purchases or sales and manage an ongoing client relationship.
Where processing is necessary in order to respond to a request you have made or to take steps before entering into an agreement, the legal basis is the taking of pre-contractual measures at your request.
Where you become a client, processing may also be necessary for the performance of our contractual relationship.
Certain information may be processed in order to comply with legal obligations applicable to Vantage Advisory SL, including tax, accounting and anti-money-laundering requirements.
We may process limited technical information where necessary for the security, operation and protection of our website and systems on the basis of our legitimate interests.
4. Marketing communications
We will only use the contact information collected through our website to send property updates, newsletters or other marketing communications where you have provided the appropriate consent or another lawful basis permits us to do so.
Marketing consent is optional and is not required in order to contact Vantage Marbella or make a property enquiry.
You may withdraw your marketing consent at any time by using an unsubscribe facility where available or by contacting us at info@vantagemarbella.com.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
5. Required information
Fields marked as required in our contact forms are necessary for us to properly process and respond to your enquiry.
If you do not provide the required information, we may be unable to respond to or properly handle your request.
Marketing consent is never a required field.
6. Who may receive your information
We do not sell personal information.
We may use trusted service providers to assist us with services such as website hosting, email delivery, website administration, communications, IT support, data storage, property information systems, accounting and professional advice. These providers may process personal data only as necessary to provide their services and subject to appropriate data-protection arrangements.
Where necessary in connection with a property enquiry or transaction, information may also be shared with relevant parties such as property owners, developers, cooperating real-estate professionals, lawyers, tax advisers, architects, financial institutions, notaries or other professional advisers.
Personal information may also be disclosed to public authorities where required by law.
7. International transfers
Some technology or service providers may process information outside the European Economic Area.
Where an international transfer of personal data takes place, we will take appropriate measures required by applicable data-protection law, which may include European Commission adequacy decisions, standard contractual clauses or other recognised safeguards.
8. How long we keep your information
Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, regulatory and contractual obligations.
Information relating to an enquiry will generally be retained while the enquiry remains active and for a reasonable follow-up period afterwards.
Marketing information may be retained until you withdraw your consent or object to receiving marketing communications.
Where a client relationship or property transaction occurs, certain information may need to be retained for longer periods to comply with tax, accounting, legal and regulatory obligations.
As a professional real-estate intermediary, Vantage Advisory SL may also be subject to Spanish anti-money-laundering requirements. Where applicable, documentation required under those obligations must be retained for the legally prescribed period.
9. Your data-protection rights
Under applicable data-protection legislation, you may have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, portability of your data and objection to certain processing.
Where processing is based on consent, you also have the right to withdraw that consent at any time.
To exercise your rights, contact:
Please state that your request relates to Data Protection. We may request reasonable information to verify your identity before processing the request.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).
10. Cookies and website technologies
Our website may use necessary cookies as well as analytics or other technologies depending on the choices you make through our cookie-consent system.
Non-essential cookies will only be used where permitted under applicable law and according to your cookie preferences.
Further details regarding the cookies used on this website are available in our Cookie Policy and cookie settings.
11. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
No internet transmission or storage system can, however, be guaranteed to be completely secure.
12. Third-party websites and social media
Our website may contain links to third-party websites or social-media platforms.
Once you leave the Vantage Marbella website, the processing of your personal information by those third parties is governed by their own privacy policies and practices.
13. Children
Our services are not directed towards children, and we do not knowingly seek to collect personal information from minors through this website.
14. Automated decision-making
Vantage Marbella does not use information submitted through its contact forms to make decisions about individuals based solely on automated processing that produces legal or similarly significant effects.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable legal requirements.
The latest version will always be published on this page together with its most recent revision date.